About the dashboard

The dashboard is a near-real-time indicator of whether the Superannuation services are functioning normally or experiencing problems. This data is sourced directly from the ATO monitoring systems.

For more information see Guide to using the ATO Superannuation Dashboard

SBR2 Availability
Monitoring - You may experience intermittent issues with SBR2 (prod 2).

We are working to resolve this as a matter of priority.

We will let you know when the issues have been resolved.

Thank you for your patience.
Sep 18, 18:26 AEST
Uptime over the past 90 days. View historical uptime.
MAAS Operational
90 days ago
99.05 % uptime
Today
MAAS Prod1 Operational
90 days ago
99.77 % uptime
Today
MAAS Prod2 Operational
90 days ago
98.33 % uptime
Today
MATS Operational
90 days ago
99.04 % uptime
Today
MATS Prod1 Operational
90 days ago
99.77 % uptime
Today
MATS Prod2 Operational
90 days ago
98.32 % uptime
Today
SuperTICK3 Operational
90 days ago
99.75 % uptime
Today
SuperTICK3 Prod1 Operational
90 days ago
100.0 % uptime
Today
SuperTICK3 Prod2 Operational
90 days ago
99.51 % uptime
Today
SuperMatch2 Operational
90 days ago
99.87 % uptime
Today
SuperMatch2 Prod1 Operational
90 days ago
100.0 % uptime
Today
SuperMatch2 Prod2 Operational
90 days ago
99.74 % uptime
Today
FVS Operational
SBSCH Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Planned system maintenance Sep 21, 23:30 - Sep 22, 07:00 AEST
SuperTICK 3, SuperMATCH 2, EmployerTICK1 & 2, FVS, EPF, MAAS, and MATS
Confirmed
Posted on Sep 18, 09:06 AEST
Planned system maintenance Sep 21, 23:30 - Sep 22, 07:00 AEST
SuperTICK 3, SuperMATCH 2, EmployerTICK1 & 2, FVS, EPF, MAAS, MATS and SBSCH
Confirmed
Posted on Jul 24, 13:40 AEST
Planned system maintenance Sep 28, 23:30 - Sep 29, 07:00 AEST
SuperTICK 3, SuperMATCH 2, EmployerTICK1 & 2, FVS, EPF, MAAS, and MATS
Confirmed
Posted on Aug 8, 12:16 AEST
Planned system maintenance Oct 5, 22:00 - Oct 6, 11:00 AEST
SuperTICK 3, SuperMATCH 2, EmployerTICK1 & 2, FVS, EPF, MAAS, MATS and SBSCH
Confirmed
Posted on Apr 9, 10:42 AEST
Planned system maintenance Oct 12, 23:30 - Oct 13, 07:00 AEST
SuperTICK 3, SuperMATCH 2, EmployerTICK1 & 2, FVS, EPF, MAAS, and MATS
Confirmed
Posted on Aug 8, 12:18 AEST
Planned system maintenance Nov 2, 22:00 - Nov 3, 10:00 AEST
SuperTICK 3, SuperMATCH 2, EmployerTICK1 & 2, FVS, EPF, MAAS, MATS and SBSCH
Confirmed
Posted on Apr 9, 10:43 AEST
Planned system maintenance Nov 29, 23:30 - Dec 2, 07:00 AEST
Update - We will be undergoing scheduled maintenance during this time.
Jun 11, 11:45 AEST
Update - We will be undergoing scheduled maintenance during this time.
May 20, 11:57 AEST
Scheduled - MAAS, MATS, SuperTICK, SuperMATCH, EmployerTICK, FVS, EPF and SBSCH
Confirmed
May 20, 11:55 AEST
Planned system maintenance Dec 7, 22:00 - Dec 8, 10:00 AEST
SuperTICK 3, SuperMATCH 2, EmployerTICK1 & 2, FVS, EPF, MAAS, MATS and SBSCH
Confirmed
Posted on Apr 9, 10:45 AEST
Planned system maintenance Dec 24, 20:00 - Jan 1, 23:30 AEST
SuperTICK 3, SuperMATCH 2, EmployerTICK1 & 2, FVS, EPF, MAAS, MATS and SBSCH
Confirmed
Posted on Aug 21, 12:03 AEST
Planned system maintenance Jan 24, 23:00 - Jan 28, 07:00 AEST
SuperTICK 3, SuperMATCH 2, EmployerTICK1 & 2, FVS, EPF, MAAS, MATS and SBSCH
Confirmed
Posted on Aug 5, 11:18 AEST
Planned system maintenance Feb 8, 21:00 - Feb 9, 09:00 AEST
SuperTICK 3, SuperMATCH 2, EmployerTICK1 & 2, FVS, EPF, MAAS, and MATS
Confirmed
Posted on Sep 18, 14:34 AEST
Planned system maintenance Apr 9, 23:00 - Apr 14, 07:00 AEST
SuperTICK 3, SuperMATCH 2, EmployerTICK1 & 2, FVS, EPF, MAAS, MATS and SBSCH
Confirmed
Posted on Aug 5, 11:22 AEST
System Metrics Month Week Day
SuperTICK3 Prod1 response time
Fetching
SuperMATCH2 Prod1 response time
Fetching
SuperTICK3 Prod2 response time
Fetching
SuperMATCH2 Prod2 response time
Fetching
Past Incidents
Sep 18, 2019
SBR2 Degradation
Resolved - The issue impacting SBR2 Prod2 has been resolved
Sep 18, 16:30 AEST
Investigating - We have identified an issue impacting SBR2 prod 2.

We are working to resolve the issue and will provide an update when available.
Sep 18, 11:08 AEST
Sep 17, 2019
SBR2 Outage
Resolved - The issues with SBR2 Prod 2 services have been resolved
Sep 17, 16:05 AEST
Identified - We have identified an issue impacting SBR2 Prod 2.

There will be a service disruption while we work to resolve the issue.

We will provide an update when available.
Sep 17, 12:22 AEST
SBR Outage
Resolved - The issues with SBR2 Prod 2 have been resolved
Sep 17, 06:35 AEST
Investigating - The ATO is currently experiencing issues with SBR2 Prod 2

We are investigating the issue and will provide further updates when possible.
Sep 16, 19:35 AEST
Sep 15, 2019

No incidents reported.

Sep 14, 2019
Planned system maintenance
Completed - The scheduled maintenance has been completed.
Sep 14, 07:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 13, 23:30 AEST
Update - SuperTICK 3, SuperMATCH 2, EmployerTICK1 & 2, FVS, EPF, MAAS, MATS, and SBSCH Confirmed
Sep 10, 14:25 AEST
Scheduled - SuperTICK 3, SuperMATCH 2, EmployerTICK1 & 2, FVS, EPF, MAAS, and MATS
Confirmed
Jul 25, 14:13 AEST
Sep 12, 2019

No incidents reported.

Sep 11, 2019

No incidents reported.

Sep 10, 2019

No incidents reported.

Sep 9, 2019

No incidents reported.

Sep 8, 2019
Planned system maintenance
Completed - The scheduled maintenance has been completed.
Sep 8, 10:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 7, 22:00 AEST
Update - SuperTICK, SuperMATCH, EmployerTICK, FVS, EPF, MAAS, and MATS.
Confirmed
Sep 3, 14:44 AEST
Scheduled - MAAS, MATS, SuperTICK, SuperMATCH, EmployerTICK, FVS, EPF and SBSCH. Confirmed
Apr 9, 10:41 AEST
Sep 6, 2019

No incidents reported.

Sep 5, 2019

No incidents reported.

Sep 4, 2019

No incidents reported.

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