About the dashboard

The dashboard is a near-real-time indicator of whether the Superannuation services are functioning normally or experiencing problems. This data is sourced directly from the ATO monitoring systems.

For more information see Guide to using the ATO Superannuation Dashboard

All Systems Operational
Uptime over the past 90 days. View historical uptime.
MAAS Operational
90 days ago
98.83 % uptime
Today
MAAS Prod1 Operational
90 days ago
99.25 % uptime
Today
MAAS Prod2 Operational
90 days ago
98.41 % uptime
Today
MATS Operational
90 days ago
98.83 % uptime
Today
MATS Prod1 Operational
90 days ago
99.25 % uptime
Today
MATS Prod2 Operational
90 days ago
98.41 % uptime
Today
SuperTICK3 Operational
90 days ago
99.23 % uptime
Today
SuperTICK3 Prod1 Operational
90 days ago
99.36 % uptime
Today
SuperTICK3 Prod2 Operational
90 days ago
99.09 % uptime
Today
SuperMatch2 Operational
90 days ago
99.26 % uptime
Today
SuperMatch2 Prod1 Operational
90 days ago
99.36 % uptime
Today
SuperMatch2 Prod2 Operational
90 days ago
99.15 % uptime
Today
FVS Operational
SBSCH Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Planned system maintenance Jul 20, 23:30 - Jul 21, 07:00 AEST
SuperTICK 3, SuperMATCH 2, EmployerTICK1 & 2, FVS, EPF, MAAS, MATS and SBSCH
Confirmed
Posted on Jul 16, 10:34 AEST
Planned system maintenance Aug 3, 22:00 - Aug 4, 10:00 AEST
Update - MAAS, MATS, SuperTICK, SuperMATCH, EmployerTICK, FVS, EPF and SBSCH. Confirmed
Apr 30, 12:54 AEST
Scheduled - We will be undergoing scheduled maintenance during this time.
Apr 9, 10:39 AEST
Planned system maintenance Aug 17, 23:30 - Aug 18, 07:00 AEST
MAAS, MATS, SuperTICK, SuperMATCH, EmployerTICK, FVS, EPF and SBSCH.
Confirmed
Posted on May 31, 14:50 AEST
Planned system maintenance Sep 7, 22:00 - Sep 8, 10:00 AEST
MAAS, MATS, SuperTICK, SuperMATCH, EmployerTICK, FVS, EPF and SBSCH. Confirmed
Posted on Apr 9, 10:41 AEST
Planned system maintenance Oct 5, 22:00 - Oct 6, 11:00 AEST
SuperTICK 3, SuperMATCH 2, EmployerTICK1 & 2, FVS, EPF, MAAS, MATS and SBSCH
Confirmed
Posted on Apr 9, 10:42 AEST
Planned system maintenance Nov 2, 22:00 - Nov 3, 10:00 AEST
SuperTICK 3, SuperMATCH 2, EmployerTICK1 & 2, FVS, EPF, MAAS, MATS and SBSCH
Confirmed
Posted on Apr 9, 10:43 AEST
Planned system maintenance Nov 29, 23:30 - Dec 2, 07:00 AEST
Update - We will be undergoing scheduled maintenance during this time.
Jun 11, 11:45 AEST
Update - We will be undergoing scheduled maintenance during this time.
May 20, 11:57 AEST
Scheduled - MAAS, MATS, SuperTICK, SuperMATCH, EmployerTICK, FVS, EPF and SBSCH
Confirmed
May 20, 11:55 AEST
Planned system maintenance Dec 7, 22:00 - Dec 8, 10:00 AEST
SuperTICK 3, SuperMATCH 2, EmployerTICK1 & 2, FVS, EPF, MAAS, MATS and SBSCH
Confirmed
Posted on Apr 9, 10:45 AEST
System Metrics Month Week Day
SuperTICK3 Prod1 response time
Fetching
SuperMATCH2 Prod1 response time
Fetching
SuperTICK3 Prod2 response time
Fetching
SuperMATCH2 Prod2 response time
Fetching
Past Incidents
Jul 17, 2019

No incidents reported today.

Jul 16, 2019

No incidents reported.

Jul 15, 2019

No incidents reported.

Jul 14, 2019
Planned system maintenance
Completed - The scheduled maintenance has been completed.
Jul 14, 07:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 23:30 AEST
Scheduled - MAAS, MATS, SuperTICK, SuperMATCH, EmployerTICK, FVS, EPF and SBSCH. Confirmed
Jul 9, 09:47 AEST
Jul 13, 2019
SBR2 degredation
Resolved - This incident has been resolved.
Jul 13, 13:47 AEST
Monitoring - We are continuing to experience occasional slowness in SBR2 (production), resulting in longer than usual response times or lack of availability.

We are closely monitoring and implementing strategies to manage the systems. This is degraded performance only and the system is still processing despite the delay.

We will provide further updates as we investigate further
Jul 13, 08:45 AEST
SBR2 Degradation
Resolved - This incident has been resolved.
Jul 13, 08:44 AEST
Update - We are continuing to monitor for any further issues.
Jul 13, 08:33 AEST
Monitoring - We are continuing to experience occasional slowness in SBR2 (production), resulting in longer than usual response times or lack of availability.

We are closely monitoring and implementing strategies to manage the systems. This is degraded performance only and the system is still processing despite the delay.

We will provide further updates as we investigate further
Jul 12, 14:34 AEST
Jul 12, 2019
SBR Degradation
Resolved - This incident has been resolved.
Jul 12, 14:28 AEST
Update - We are continuing to experience occasional slowness in SBR2 (production) resulting in longer than usual response times or lack of availability.

We are closely monitoring and implementing strategies to manage systems. This is degraded performance only and the system is still progressing despite the delay.

We will provide further updates as we investigate further
Jul 12, 14:07 AEST
Monitoring - We are continuing to experience occasional slowness in SBR2 (production) resulting in longer than usual response times or lack of availability.

We are closely monitoring and implementing strategies to manage systems. This is degraded performance only and the system is still progressing despite the delay.

We will provide further updates as we investigate further
Jul 12, 10:36 AEST
Jul 11, 2019

No incidents reported.

Jul 10, 2019

No incidents reported.

Jul 9, 2019

No incidents reported.

Jul 8, 2019

No incidents reported.

Jul 7, 2019

No incidents reported.

Jul 6, 2019

No incidents reported.

Jul 5, 2019
Planned system maintenance
Completed - The scheduled maintenance has been completed.
Jul 5, 07:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 4, 23:31 AEST
Scheduled - MAAS, MATS, SuperTICK, SuperMATCH, EmployerTICK, FVS, EPF and SBSCH. Confirmed
Jul 2, 12:25 AEST
Jul 3, 2019

No incidents reported.

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